Terms & Conditions

1. The following general Terms and Conditions (GTC) apply to all contracts concluded between you and us, the company 

KPSS UK Ltd.

Imprint  

 via this online shop. 

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. 

Your statutory rights are not affected by these terms and conditions. 

When you place an order to purchase a product from KPSS (UK) Limited, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched the product (the 'Dispatch Confirmation E-mail'). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with KPSS (UK) Limited when you place an order.

To place an order, start by adding the desired goods to the shopping cart. There you can always change the desired quantity or delete goods completely. Once you have placed goods in the basket, you can select samples and free gift boxes after clicking on the button "Checkout". You will then be taken to shipping, where you can enter your information, especially the billing and shipping address. Next, you can enter the information about your payment method. Your entries (e.g. for the selected goods, for the billing and delivery address and for the means of payment) will then be displayed to you in an overview so that you can check and correct them again before you place the order by clicking on "Buy now". To cancel the order process, you can simply close your browser window. By clicking the confirmation button "Buy now" your declaration to submit a purchase offer within the meaning of section 3 of these terms and conditions becomes binding. 

As the contract text, we will send you the details of the ordered goods including these General Terms and Conditions and the cancellation policy by e-mail with the shipping confirmation. We do not store the contractual text for you.

In our online shop, you may order goods as a guest or after opening a customer account. With a customer account, you do not need to enter your personal data every time you use our online shop, but you may log on to your customer account with your e-mail address and your password before or during the order process. You will not be obliged to buy any of the goods offered by us only due to your registration. For information on the processing of your data, please read our data protection information, which you can find under the following link.

1. Payment can be made in principle by Shopify Payments or Paypal. For each order, we reserve the right not to offer certain payment methods and to refer to other payment methods. Any costs of a money transaction are to be borne by you.

2. Payments via Paypal: The customer's account will be debited after the due date of the invoice

3. Payments via Shopify Pay: The customer's account will be debited after the due date of the invoice

We deliver the goods exclusively to addresses in the United Kingdom Arising shipping costs are each listed in the checkout process as well as under this link and are billed separately.

1. As a consumer, you have in accordance with the rules described in the attachment below a right of withdrawal. A consumer means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession. 

2. Please note, that in accordance with applicable law we do not offer a right of withdrawal for contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if such goods were unsealed after delivery.

3. Please use the original packing material in the event of sending back the goods, if the original packing material is still at hand. This does not limit your statutory right of withdrawal.

4. If you return the goods to us in connection with the exercise of your right of withdrawal, you must bear the direct costs of returning the goods.

1. If the delivered goods purchased in our online shop are defective, you are entitled, within the scope of legal provisions, to request rectification, to withdraw from the contract or to reduce the purchase price and/or to claim damages.

2. The limitation period of warranty claims for the delivered goods is two years of handover of the goods. Any claims due to defects maliciously concealed by us will expire after the normal limitation period.

Liability is governed by the statutory provisions.

1. The European Commission provides a platform for online dispute resolution under http://ec.europa.eu/consumers/odr/. We are legally obliged to provide this information; however, we do not participate in this type of dispute resolution 

2. Should individual provisions of this contract be invalid, this shall not affect the validity of this contract as a whole.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than within fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. 

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.   

You must sent back, hand over or return the goods immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract to our offices: 

Cygnia Logistics c/o KPSS UK  

Gowerton Road

Northampton

NN4 7BW

Great Britain 

The deadline will be met if you submit the send back of the goods before the period of fourteen days has expired.  

You will have to bear the direct costs of returning the goods in the amount of up to £10. You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the examination of the condition, quality and functioning of the goods.